Curriculum
O'Flaherty Law New Employee Provisioning
New Employee Provisioning [Bamboo / LMS]
0/5
HR Setup
0/3
Provisioning
0/47
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Office Manager - Workspace Setup
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IT - Computer Setup
Preview
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IT - Set up TIME OFF in Bamboo [pending bamboo replacement]
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IT - Microsoft Office New User Setup
Preview
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IT - Microsoft Setup: Give [INTAKE] user access to office@
Preview
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IT - Microsoft Setup: Add Manager is Microsoft
Preview
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IT - Microsoft Setup: Test Office Portal Login as User
Preview
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IT - Microsoft Setup: Download Teams App to Computer
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IT - Microsoft Setup: Test Teams App Login
Preview
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IT - Microsoft Setup: Outlook Calendar Share
Preview
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IT - Email to Client Intake: Calendar Share Ready and Case Assignment Information
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Intake Lead - Ensure Intake Has Added Calendar & Info is Added to Case Assignment tab of BACMS
Preview
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IT - Microsoft Setup: Outlook Email Signature
Preview
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IT - Microsoft Setup: Groups & Channels
Preview
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IT - Microsoft/Bamboo Setup: Add O'Law Email to Bamboo Profile
Preview
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IT - Dial Pad: New User Setup Part 1
Preview
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IT - Dial Pad: New User Part 2
Preview
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IT - Dialpad: Download Dialpad App to Computer
Preview
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IT - Dialpad Setup: Test Login to App
Preview
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IT - Dialpad Setup: Add User to Dialpad Departments & AI Contact Centers [INTAKE]
Preview
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Office Manager - Dialpad Setup: Setup Dialpad Desk Phone
Preview
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Office Manager - Dialpad Setup:Add OFL Contacts to Dialpad Desk Phone
Preview
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IT - Dialpad Setup: Dialpad and Outlook Chrome Extension Integration
Preview
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IT - Clio Setup: Create Manage Account
Preview
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IT - Clio Setup: Create Grow Account
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IT - Clio Setup: Accept Manage & Grow Invites
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IT - Clio Setup: Test Clio Manage & Grow Logins
Preview
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IT - Clio Setup: Set Billing rate in Clio Manage
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IT - Clio Setup: Clio Calendar Share
Preview
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IT - Clio Setup: Add Attorney as Associate in Manage
Preview
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IT - Clio Setup: Grow Email Signature, Email Integration and Manage Calendar
Preview
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IT - Clio Setup: Turn off Grow Inbox notifications
Preview
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IT - Clio Academy Account Creation
Preview
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IT - Adobe Setup
Preview
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IT - Lexis Nexis Setup
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IT / Sadie - Odyssey Setup
Preview
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IT - Task List Setup
Preview
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IT - Setup Consult Tally form task
Preview
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IT - Add Client Intake Member to Consult Tally Form
Preview
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IT - Client Intake to Quality Control
Preview
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Employee - Remote Team: Dialpad and Outlook Chrome Extension Integration
Preview
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IT - Assign Trivia License
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IT - Login Credentials: Email all Logins to Employee & Trainer
Preview
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Trainer - Test credentials and hardware
Preview
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Trainer - Set Up Microsoft Chats
Preview
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Trainer - Understanding Bamboo Onboarding Mechanics
Preview
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Trainer - Pre-Start Checkin Email
Preview
Video lesson
IT – Client Intake to Quality Control
Watch the following link to add the new Client Intake team member to the file for Quality Control.
https://oflahertylawcom.sharepoint.com/sites/OFL/SitePages/Client-Intake-Quality-Control.aspx#how-to-add-a-new-ci-member-to-qc