Curriculum
Course: Intake Quality Control
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Video lesson

Employee – Conflict Check Quality Control

Welcome to the Conflict Check Overview! In this task, you will learn how to:
 
-Identify the staff members to check using the “Dashboard” tab in the Quality Control.xlsx.
 
-Perform the “Check Matters” step in Grow, copy the relevant links, and log your findings in the Quality Control file.
 
Understand the pass/fail criteria and document any special notes or comments.
 
You can find the detailed written instructions and a walkthrough video in the links below.Once you’ve navigated to the page, scroll or click to the ‘Conflict Check QC’ in the embedded document.
 
Link to Client Intake Quality Control Conflict Check Training Page: https://oflahertylawcom.sharepoint.com/sites/OFL/SitePages/Client-Intake-Quality-Control.aspx
 
 
Please review the instructions and watch the video carefully before proceeding. If you have any questions, contact the Client Intake Lead or refer back to the Quality Control file.